Frequently Asked Questions
Everything you need to know about SokaStore jerseys, delivery, and services.
Delivery within Nairobi usually takes between 4 to 24 hours. Orders placed before noon are often delivered the same day.
Yes, we ship across all 47 counties in Kenya via G4S, Wells Fargo, and reliable public courier services. Delivery outside Nairobi typically takes 24 to 48 hours.
We offer high-quality 'Thai Version' and 'Player Version' jerseys, which are the highest grade of replicas available, featuring the same materials, embroidery, and fit as the authentic kits used by professionals.
Absolutely! We offer custom printing for names and numbers using official fonts. You can specify your customization details when adding a product to your cart or during checkout.
We primarily use M-Pesa for all transactions. You can pay via our official Paybill or Buy Goods till number during the checkout process.
We accept returns and exchanges within 7 days of delivery if the item is unused, has its original tags, and is in the same condition you received it. Customized jerseys cannot be returned unless there is a printing error on our part.
Yes, we offer special discounted rates for orders of 10 jerseys or more. Contact our sales team via WhatsApp for a custom quote for your team or organization.